Privacy Policy

Knowledge in Development, publisher of the Language Use Inventory, is firmly committed to protecting the privacy of those who use our website and to adhering to the principles set forth in Canadian privacy legislation.

The Canadian Federal government has fully implemented the Personal Information Protection and Electronic Documents Act (PIPEDA), which provides guidelines on how personal information is collected, used, and disclosed.

This policy outlines our steps to safeguard the privacy of personal information that is collected as part of our business of publishing assessment products as well as ensuring the security of our products throughout the selling process.

The following discloses the information gathering and dissemination practices for this Web site:

Information Automatically Logged:
Your IP address may be used to gather broad demographic information. This information is used to determine effectiveness of our site in delivering products and services. This information is secure and not disclosed or sold to any third party.

Collection of Personal Information:
“Personal information” means any information about an “identifiable” individual (whether the individual is expressly identified, or the identity of the individual can be inferred or determined from the information in question).

Some pages within this website require provision of individually identifiable information to order a product or to register with Knowledge in Development. When this information is requested, you will know because you will be asked to complete an on-line form. The data requested may include your name, mailing and e-mail addresses, telephone and fax numbers.

Knowledge in Development collects this individually identifiable information to complete business transactions, deliver products and services, and provide customer support. We do not sell or otherwise share the information externally. Those who register with us may opt in to receive product announcements from Knowledge in Development by e-mail.

Please note that there is no completely secure method of transmitting information or storing data. While the characteristics of each method may vary, facsimile transmission, telephone calls, mail, and transmissions over the Internet, are all vulnerable, some more than others, to potential loss, interception, or misuse. Knowledge in Development cannot be held responsible for any such loss, interception or misuse prior to taking custody of personal information.

External Links: This site contains links to other sites. Knowledge in Development is not responsible for the privacy practices or the content of such Web sites.

Security: Credit card purchases are safe on knowledgeindevelopment.ca!

We’ve taken the following precautions to ensure the safety and security of your credit card information:

  1. In order to protect our customer’s security, measures have been integrated to protect the loss, misuse, and alteration of the information under our control. We employ 128 bit SSL encryption with a signed Key from verified by Equifax Secure Inc. SSL encrypts your credit card number and personal information before they travel over the Internet. This ensures your online shopping experience is safe and secure.
  2. Further more we use PayPal Payment Services to process all credit card information. This information is stored only on PayPal's secure servers. We continually strive to provide the safest, most convenient and enjoyable experience for our customers. Security is paramount to the experience, and by partnering with PayPal we have made the steps to provide that security
Cookies: Our Shopping Cart System uses a type of code known as "Cookies." Your web browser must accept Cookies for the cart to work properly. If the Add to Cart and View Cart buttons work for you on this site, your web browser is accepting Cookies.
    Our online ordering system uses cookies to remember which items you want to buy. In this way, if you spend time choosing a number of items and then temporarily lose your internet connection, you can return to the site later and still have those items in your shopping basket.

    We use Cookies to keep track of the items you order. The Cookies do not contain any personal information other than your order and they do not contain any payment information. We do not have any 3rd party advertiser cookies on our site.

    Your web browser must accept Cookies from www.knowledgeindevelopment.ca (our web site) in order to process your order correctly.

    If you are using Microsoft's Internet Explorer web browser, and the Security is set to "High," your web browser will not accept any Cookies and the shopping cart on this site (and many other sites) will not work. To change your security setting:

    In Microsoft Internet Explorer:
      Choose "Tools | Internet Options"
      Then choose "Security"
      Setting security to "Medium" will allow Cookies.
      Or, you can choose "Custom Settings" and then scroll down to the Cookies settings and choose to "Enable" the various "Cookies" options.

    In latest Netscape:
      Choose "Edit | Preferences"
      then choose "Privacy & Security"
      Then "Cookies" then click the "Enable all cookies" box

    After changing the web browser settings, click the OK button, and your web browser should now accept Cookies. (Remember to reset your security to High, if that is what you want the setting to remain on.)

We also use Google Site Stats. This is a tracking feature offered by Google that works for Google’s ad subscribers. To measure performance, Google uses a cookie that is placed on your computer when you click on ads. These cookies typically remain active on your computer for about 30 days. If you visit certain pages of the our website during that period, Google and Knowledge in Development will be able to tell that you saw the ad delivered by Google. We only use this type of cookie to see how effective our advertising is on Google’s website and will not link any information stored in the cookies to any personally identifiable information you submit while on our website.

Changing Customer Account:
At any time, customers can contact sales@knowledgeindevelopment.ca to request changes to their account, including address updates and opt-out requests.

Privacy Contacts:
For additional information pertaining to Canada’s federal privacy legislation, please visit the Government of Canada Privacy Commissioner’s website at www.privcom.gc.ca. If you have any questions regarding Knowledge in Development's Privacy Policy, please contact us at sales@knowledgeindevelopment.ca.

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